Terms of Service

Last Updated: June 2026

Welcome to The Veluxe. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or product details will be completely accurate.

We reserve the right to:

• Modify or discontinue products at any time without notice.
• Limit the quantities of any products or services offered.
• Refuse or cancel any order at our discretion.

3. Pricing and Payment

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time, including after an order has been placed.

Payment must be received in full before an order is processed and shipped.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

• Product availability issues
• Payment authorization failure
• Suspected fraud or unauthorized transactions
• Incorrect pricing or product information

If an order is cancelled after payment has been received, a full refund will be issued.

5. Shipping

Orders are processed within 2–3 business days and typically delivered within 6–10 business days after shipment.

Delivery times are estimates and are not guaranteed. Delays caused by carriers, customs, weather conditions, or other circumstances beyond our control are not the responsibility of The Veluxe.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Trademarks
• Product images
• Graphics
• Text
• Website design

is the property of The Veluxe and may not be copied, reproduced, distributed, or used without our prior written permission.

8. Prohibited Uses

You agree not to use our website:

• For any unlawful purpose.
• To violate any applicable laws or regulations.
• To transmit viruses, malware, or harmful code.
• To interfere with the security or operation of the website.
• To collect or misuse personal information of others.

Any violation may result in immediate termination of your access to our services.

9. Limitation of Liability

To the fullest extent permitted by law, The Veluxe shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid by you for the applicable order.

10. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee that our website will be uninterrupted, secure, or error-free.

11. Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

12. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this page.

Your continued use of the website following any changes constitutes acceptance of those changes.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which The Veluxe operates, without regard to conflict of law principles.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

The Veluxe
Email: helloveluxe8@gmail.com